You know, most of our customers are great to deal with, which helps make this a great job. Of course, once in a while you get someone who's rude, obnoxious, or unreasonable. Fortunately for us, it seems like for every one of those, we get another really spectacular customer who makes it all worthwhile. Like this...
I recently got an email from Jimmy "Flyin'" Ryan saying, "I just got a copy of Analog Man's Guide To Vintage Effects... I was like an adolescent with a stack of Playboys." He then followed it up with one of the best, most encouraging phone calls I've ever gotten from a customer; saying, among other things, how great the book is and how he really appreciates the effort it must have taken... and THEN he followed that up with an excellent vintage purchase. Now get this - a few days later, I received a couple of CDs in the mail by the Flyin' Ryan Brothers. Thanks, Jim - you rock!
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